IT Leadership · Linux Infrastructure · A.I. Automation
Technology Leadership That Keeps the Business Moving.
I connect enterprise IT leadership with hands-on technical development across Linux, homelab infrastructure, security, privacy, cloud, and A.I. automation—grounded in healthcare, finance, and professional services.
Credentials earned include PMP, ITIL 4 Foundation, CSM, Azure, AWS, and Atlassian ITSM.
Calm operations. Clear communication. Durable systems.
Current Technical Practice
Latest Notes
Working notes on technology leadership, Linux and homelab systems, A.I. automation, privacy, and open source.
The Notebook Is Open
Long-form notes are being prepared. This space will hold practical field notes on systems, leadership, automation, privacy, and open-source work.
Selected Operating Scope
Operational Scale, Made Concrete.
A snapshot of the responsibility carried while leading global IT operations at indinero.
$1M
Annual IT budget led
280
International employees supported
130
Information systems in scope
4
Acquisitions finalized
Featured Work
Complex Environments. Practical Outcomes.
indinero · 2021–2024
Global IT Operations
Established and led a five-person global IT operation supporting 280 international employees across 130 information systems and 10 departments.
20% lower software costs · 4 acquisitions finalized · A+ SecurityScorecard rating maintained
UCLA Health · 2018–2021
Transformation and IAM
Managed transformation and technical support across 180 clinics and departments serving 20,000 end users, and led a 10-person workstation-upgrade team across 50 locations.
Supported a CHIME Most Wired environment · IAM integration · large-scale onboarding
American Health Connection · 2024–2025
Security and Hybrid Infrastructure
Led organization-wide implementation of NIST CSF and HIPAA standards for a 300-person healthcare call center while overseeing ITIL-based service operations.
40+ AWS virtual servers · 4 regions · 150+ virtual desktops
Technology Biased · 2025–Present
Local-First Technical Development
Developing Linux and homelab infrastructure, self-hosted services, Docker workflows, local LLM automation, observability, backup strategy, and privacy-minded open-source applications.
Capabilities
Breadth Organized Around Business Needs.
Technology choices matter most when they improve reliability, reduce risk, and help people do their work.
01 / Operate
IT Operations & Service Delivery
Service desks, ITIL workflows, vendors, assets, continuity, documentation, and measurable service.
02 / Protect
Security, IAM & Governance
SSO, 2FA, access management, incident response, and work aligned to NIST CSF and HIPAA standards.
03 / Scale
Cloud & Infrastructure
AWS, Azure, Windows environments, virtual desktops, hybrid operations, and disaster recovery.
04 / Deliver
Programs, Integrations & M&A
Cross-functional programs, acquisition integration, MSP transitions, stakeholder communication, and KPIs.
How I Lead
Run IT the Right Way.
Strong IT leadership starts with reliable fundamentals: clear communication, thoughtful standards, measurable service, and a team users trust.
Do Things Right.
Build systems, processes, security, and recovery plans that can withstand scrutiny and scale with confidence.
Stay Solution-Focused.
Approach constraints with optimism, practical judgment, and attention to the details that separate good operations from great ones.
Document Everything.
Protect organizational knowledge, enable continuity, and make growth repeatable through disciplined documentation.
Start a Conversation
Have a Role or Technology Challenge Worth Discussing?
I’m open to Manager and Senior Manager conversations where steady operations, practical security, and clear delivery matter.